McDermott's Fish & Chips
Founded by Tony McDermott, and now run by his son Sean, McDermott’s is a family run fish & chip restaurant and takeaway based in Croydon and has been trading for over 30 years.
Requirement
• An upgraded modern till system
• Simple system, easy to set up and use
• Make the whole transaction process simpler and more manageable
• Comprehensive sales and stock reporting
• A flexible, stable platform to facilitate integration with new technologies to provide better customer service
• Marketing and promotional integration
Solution
• Modern, robust, ergonomic touch screen terminals
• Cloud Back Office reporting to provide access to real time data via any internet connected device
• Centrally managed system where pricing & product changes can be managed easily
• Comprehensive reporting suite
Result
• More information available regarding orders and waiting times so we are able to serve them more quickly, more efficiently
• Enhanced customer service
• Immediate access to information on products and sales
• Products can be changed and moved around to suit the way we do business
• Specially created kitchen video with a bump bar attached which displays the orders in sequence allowing the server to check their order before handing it to the customer

